Welcome to Lodge Service Charity
100 Years of Loss Prevention Experience
With over 100 years’ experience in the field of retail loss prevention, over 30 years of which have been spent proudly supporting the charity retail sector, Lodge Service have the experience, specialist knowledge and national resource to provide timely, cost-effective solutions to all your loss prevention and security needs
Our range of loss prevention solutions
- Loss Prevention Consultancy
- Audit & Compliance
- Customer Experience Visits
- Gift Aid Measurement
- Stock & Cash loss Investigations
- Point of Sale Test Purchasing
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YEARS EXPERIENCE
Our Loss Prevention Services
Our range of loss prevention solutions are specifically designed to meets the unique requirements of the charity retail sector, and include:

Loss Prevention Consultancy
Our range of loss prevention solutions are specifically designed to meets the unique requirements of the charity retail sector, and include:

Audit & Compliance
Utilising a national team of experienced auditors, we are able to conduct store-based auditing of compliance with agreed LP and H&S policies and procedures….

Customer Experience Visits
Measuring customer satisfaction and staff & volunteer compliance with agreed customer service levels is vital in establishing and maintaining footfall to your shops.

Stock & Cash loss Investigations
The Lodge Service team are able to respond proactively to requests for investigation support into cash and stock loss enquiries.

Point of Sale Test Purchasing
We have a team of over 600 assessors available to respond at short notice to support any concerns you may have regarding potential till discrepancies.

“I totally endorse Lodge Service! We’ve had a very long relationship and they are a constant source of support and development for us”
Head of Quality and Development, RetailBritish Red Cross
"I would not hesitate to recommend Lodge Service: they take great pride in their work really do give great customer service”
Retail Support ManagerThe Children’s Society
"Pete and Karl are a mine of information on how to prevent losses and are an excellent partner to our organisation”
Managing DirectorFARA Charity Shops
"When preparing our online training workshops, Pete was an obvious choice to provide security advice given his experience and reputation in the charity retail sector. His friendly, supportive and professional approach made him a pleasure to work with"
Jayne Cartwright & Vicki BurnettThe Charity Retail Consultancy
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