News

Date and time 📅Thu, 20 Mar 2025 13:30 – 16:30 GMT Location 📍Resource For London356 Holloway Road London N7 6PA Working together with the Charity…

October saw the launch of an exciting new initiative from Lodge Service Charity, in the form of dedicated training presentations and workshops designed to up-skill…

Lodge Service Charity Webinar – Customer Abuse and Shoplifting Incidents of customer abuse and shoplifting are unfortunately increasing across the retail sector, including in charity…

Great to have been invited to attend the recent CRA Special Interest Group to discuss Gift Aid and the opportunities available through Lodge Service Charity…

Had a great day out in rainy Edinburgh yesterday, with the opportunity to meet up with a delightful, enthusiastic group of delegates at the CRA…

#ShopKind Week (w/c 6th May) is a national campaign coordinated by the Association of Convenience Stores (ACS) on behalf of the Home Office. It which…

Lodge Service (Charity) are delighted to announce that they have recently agreed to provide compliance support to The Midlands Air Ambulance Fundraising Team, extending the…

Lodge Service are delighted with the recent announcement confirming that the UK Government are introducing new legislation that makes assaulting a shop worker a standalone…

The results of British Retail Consortium Crime Survey were released last week and show a concerning increase in violence and abuse towards #shopworkers. Here are just a few…

What is Compliance Auditing? The objective of compliance auditing is to assess whether your current processes and procedures are in accordance with the authorities governing…

What is Trending? Trending is a term used to describe popular topics, keywords and areas of interest. The word trending is used a lot in…

Bespoke Mystery Shopping Did you know that Lodge Service Charity are experienced providers of bespoke mystery shopping to the charity retail sector, supporting over 40…

The recent surge in shoplifting across the entire retail sector is also affecting our amazing charity shops, who are faced with the daily challenge of…

This week, we will be fully involved in the many activities surrounding Safer Business Action Week. As part of this week Lodge Service Charity have…

Great to see the donated Lodge Service football kit proving to be of real benefit to ex-Lodge Hero Callum Richings, currently volunteering with a charity…

Lodge Service Charity provides a variety of bespoke services from Compliance and Gift Aid Auditing, Customer Experience and Test Purchasing (mystery shopping), through to more technological…

Following a recent BBC news post Tesco staff offered body cameras over crime fears – BBC News With physical assaults sadly on the increase, it…

Case Study – Point of Sale Theft A customer reported that they believed a staff member had failed to process their transaction through the till…

Latest news from the Bank of England newsletter: King Charles III banknotes In December, we unveiled new designs of our notes featuring a portrait of King Charles…

CASE STUDY – REFUND FRAUD Another major success for the team this week, although disappointing for the charity involved.  A recent compliance audit conducted by…

HARROGATE CONVENTION CENTRE 28th – 29th June 2023 Charity Retail Conference and Exhibition 2023 As proud and longstanding supporters of the Charity Retail Conference, Lodge…

The quarterly results of our Mystery Shopping provision to the sector revealed that our shoppers are only being offered the opportunity to Gift Aid their…

Introduction: In today’s ever-evolving digital landscape, businesses face numerous challenges when it comes to security and risk management. Traditional approaches often fall short in effectively…

Callum Richings, from the Head Office Accounts Team, recently left us to spend time volunteering in Africa, working with a project called Charity Academy for…

Great to have the opportunity to present at the CRA Retail Risk Conference & Exhibition yesterday, sharing current trends in Charity Retail Loss Prevention.  We…

Venue: Champagne Suite & Terrace Novotel London West, One Shortlands, London, W6 8DR Date 20th April 2023 Lodge Service are proud to continue their longstanding…

What is the future of Retail? Recent stats would suggest we still very much value the physical shop experience. Footfall jumped up 9% last month…

Dealing with Customer Abuse Lodge Service Charity are pleased to announce the launch of their new training workshop ‘Dealing with Customer Abuse’ which aims to…

Introducing………The Lodge Service Profit Protection Division Lodge Service was originally founded as a Test Purchasing company, for the purpose of investigating point of sale cash…

Lodge Service Charity offer a wide range of technology and people based solutions to support our clients ‘customer insight’ needs. Our technology-based solutions provide you…

Ensuring your CCTV is working when you need it most. Your CCTV installations protect your customers’ assets and property, but if they’re not functioning correctly,…

Location: Novotel London West One Shortlands London W6 8DR Date & Time: Thu, 20th April 2023, 10:00-12:30 The CRA will be running a series of…

BRENT CROSS SHOPPING CENTRE Fri, 27 Jan 2023  Sat, 25 Feb 2023 CharitySuper.Mkt is the UK’s first ever shop space bringing multiple charities under one…

Lodge Service are market leaders in providing specialist security and loss prevention support to the charity retail sector, with a portfolio of over 40 clients…

Happy Christmas and New Year from the Lodge Service Charity Team! We hope you all have a great Christmas and New Year and look forward…

Lodge Service strives to help Charities and other Retail businesses helping to provide support to help reduce the risk of fraud throughout the sector. The…

About Lodge Service Technical: Our clients are increasingly recognising the vital role technology plays in combatting theft and improving security and H&S in their business.…

About our Audit & Compliance Services: The Lodge Service Profit Protection Team carry out compliance audits on behalf of a number of clients from a…

Recent test purchasing operations have resulted in a number of staff dismissals and savings of over £5,000 for our retail clients The Lodge Service Profit…

Venue: Leicester City Football Club, Filbert Way, Leicester, LE2 7FL, Kings Power Stadium Lodge Service are proud to continue their longstanding support to the retail…

A huge thank you to all our Charity Partners and friends who took time out from their busy schedules to visit the Lodge Service stand…

We are deeply saddened by the death of Her Majesty The Queen. Our thoughts and condolences are with the Royal Family, as we and those…

15th-16th September 2022, Harrogate Convention Centre, HG1 5LA Lodge Service are proud to continue their longstanding support to the charity retail sector as Headline Sponsors…

Maximising ROI through effective analytics and follow up The vast majority of retailers now use EPOS data as an aid to detecting unusual or suspect…

Lodge Service have recently extended their Loss Prevention and Security Support to include St Johns Hospice, based in Lancaster and Worcester based Acorns Children’s Hospice.…

Having proudly supported the charity retail sector for over 30 years, we thought you might like to understand more about our company and how we…

In July, we welcomed two new members to our field team, to support our activities in the South West and the North West respectively. Paul…

No business is immune to risk. In these uncertain times, it’s more important than ever for business owners to take the necessary precautions to protect…

This month we said a fond farewell to Bill Highfield and Tony Leake, two of our loyal loss prevention consultants, as they finally hang up…

Lodge Service is proud to announce its partnership with the Standing Tall Foundation, a charity supporting people with mental health issues, drug addiction, and homelessness.  Lodge…

Longstanding Profit Protection partner Sue Ryder has asked us to extend our support to include ‘Transpeye’ data mining, providing the charity with real time visibility of…

We are pleased to announce that ‘Transpeye’, our preferred data mining solution for the charity retail sector, has been nominated as a finalist for the…

On behalf of the Lodge Service Team we are thrilled to announce and welcome Wood Green, The Animal Charity as one of our new customers.…

Lodge Service are delighted to have had the opportunity to support Alex Ehlen, of the British Red Cross, in her mammoth effects last week, completing…

We are delighted to announce that Lodge Service be supporting the charity retail sector as one of the Headline Sponsors for Charity Retail Conference and…

Lodge Service regularly support charities by undertaking bespoke Mystery Shopping or Test Purchasing programmes, but what’s the difference and how do you decide which service…

We are delighted to announce the launch of the new Lodge Service charity specific loss prevention website www.charitylossprevention.co.uk This is a dedicated platform to showcase…

As part of Lodge Service community engagement and charity work, Darren Conway and Jenni Jetzer, linked in with Longfield Hospice, located deep in the heart…

The sector will probably already be aware that that Alex Ehlen, British Red Cross Stock Generation Manager, will be aiming to complete a mammoth 7…