Joining the Lodge Team as a Test Purchaser
The Role of a Test Purchaser
Our national team of test purchasers as tasked with visiting various customers in the retail, hospitality and entertainment sectors to help them to ensure agreed customer service standards are being met. This generally involves making purchases, and providing feedback of till processes, customer service levels and compliance with internal policies and procedure. review of procedures etc.
Role Requirements
- Must be aged at least 18.
- Must have ID & evidence of Rights to Work in the UK
- Must have access to a mobile phone, computer and own transport
- Be honest, flexible & reliable, with a reasonable standard of written English
- Must have a Bank Account – in order for us to pay you monthly
Offers & Accepting Jobs
- Jobs will usually (but not always) include a ‘bundle’ of 3 to 5 visits in the same area.
- There may be a mix of different locations and types of visits per area.
- Jobs are allocated by our Allocations Team, usually based on shoppers locations but are happy for shoppers to travel further a field to link with other work.
- There are ‘Job Guides’ attached to each type of visit to help you understand the requirements for each job.
- Jobs at processed at the end of each month and a remittance sent out to confirm your payment has been sent.
