What is the future of Retail? Recent stats would suggest we still very much value the physical shop experience. Footfall jumped up 9% last month fueled by the half term which is good to see. There is still huge untapped potential to pull more people in shops. A poor customer experience will give a negative…
Dealing with Customer Abuse Lodge Service Charity are pleased to announce the launch of their new training workshop ‘Dealing with Customer Abuse’ which aims to provide Shop Managers and Regional Teams with the tools to allow them to proactively approach difficult and potentially confrontational situations in the workplace. Delivered at client premises at times to…
Introducing………The Lodge Service Profit Protection Division Lodge Service was originally founded as a Test Purchasing company, for the purpose of investigating point of sale cash loss and under ringing by dishonest employees. Now incorporating Lodge Service Charity, the Lodge Service Profit Protection Division continues to provide cost-effective loss prevention solutions across a wide spectrum of…
Guidance on how to reduce loss through internal and external theft in charity retailing