Safer Business Action Week

This week, we will be fully involved in the many activities surrounding Safer Business Action Week. As part of this week Lodge Service Charity have conducted a number of ‘Dealing with Customer Abuse workshops‘ which are aim at providing the necessary tools to allow your teams to proactively approach difficult and potentially confrontational situations in…

CASE STUDY – REFUND FRAUD

CASE STUDY – REFUND FRAUD Another major success for the team this week, although disappointing for the charity involved.  A recent compliance audit conducted by one of our team raised concerns around a missing audit trail for a number of cash refunds, which was verified using Transpeye, our data mining software.   A subsequent investigation,…

Charity Retail Conference 2023

HARROGATE CONVENTION CENTRE 28th – 29th June 2023 Charity Retail Conference and Exhibition 2023 As proud and longstanding supporters of the Charity Retail Conference, Lodge Service would like to wish all our colleagues, partners and friends a stress-free and enjoyable 2023 Conference. We are delighted to see that our friend and Loss Prevention colleague Paul…