What is the future of Retail?
Recent stats would suggest we still very much value the physical shop experience. Footfall jumped up 9% last month fueled by the half term which is good to see.
There is still huge untapped potential to pull more people in shops. A poor customer experience will give a negative impact, so you need to ensure you are driving standards forward. Given 75% of retail sales are still physical shop based, we can do so much more to increase in store conversion too. The sales rewards are massive.
By using our services such as Compliance Auditing and Mystery Shopping you can tailor a programme that suits your business. This ensures that all standards are met and any areas of concern are identified and actioned accordingly
With the ever increasing workload sometimes you do not have time to review your systems, processes and/or customer interactions, we can help by providing informative and useful information, such as trends and real time analysis, in order to help improve your efficiency within your shops. This in turn will lead to further sales and reduction in loss due to theft or process not being followed.
For more information please contact us