What is Compliance Auditing? The objective of compliance auditing is to assess whether your current processes and procedures are in accordance with the authorities governing those entities in order to express a conclusion designed to enhance the degree of confidence of your business processes. Why Use an external company to complete a compliance audit? In…
What is Trending? Trending is a term used to describe popular topics, keywords and areas of interest. The word trending is used a lot in social media highlighting popular keywords and hashtags to help promote services and highlight successes. Trending can go into a lot more depth, through your shops/outlets by not just looking at…
Bespoke Mystery Shopping Did you know that Lodge Service Charity are experienced providers of bespoke mystery shopping to the charity retail sector, supporting over 40 clients with a total retail estate of over 800 shops? We support management teams by providing independent, unbiased feedback on the ‘customer experience’, with a focus on the key areas…
Guidance on how to reduce loss through internal and external theft in charity retailing