Following a recent BBC news post Tesco staff offered body cameras over crime fears – BBC News With physical assaults sadly on the increase, it has never been a more vital time to ensure that both you and your staff are safe and feel secure in their working environments. Lodge Service and Lodge Service Charity offer a variety…
Case Study – Point of Sale Theft A customer reported that they believed a staff member had failed to process their transaction through the till A review of the EPoS data through Transpeye, our bespoke data mining software, plus a series of targeted test purchases, confirmed that the individual concerned was pocketing around 50% of…
Latest news from the Bank of England newsletter: King Charles III banknotes In December, we unveiled new designs of our notes featuring a portrait of King Charles III on the front, which are expected to enter circulation by mid-2024. There are no other changes to the existing designs, so these notes can be checked using the same…
CASE STUDY – REFUND FRAUD Another major success for the team this week, although disappointing for the charity involved. A recent compliance audit conducted by one of our team raised concerns around a missing audit trail for a number of cash refunds, which was verified using Transpeye, our data mining software. A subsequent investigation,…
HARROGATE CONVENTION CENTRE 28th – 29th June 2023 Charity Retail Conference and Exhibition 2023 As proud and longstanding supporters of the Charity Retail Conference, Lodge Service would like to wish all our colleagues, partners and friends a stress-free and enjoyable 2023 Conference. We are delighted to see that our friend and Loss Prevention colleague Paul…
The quarterly results of our Mystery Shopping provision to the sector revealed that our shoppers are only being offered the opportunity to Gift Aid their stock donations less than 50% of the time, resulting in the charities involved potentially missing opportunities to benefit from the tax benefits provided under the Scheme. Our results show that…
Introduction: In today’s ever-evolving digital landscape, businesses face numerous challenges when it comes to security and risk management. Traditional approaches often fall short in effectively addressing the sophisticated and evolving nature of modern threats. However, Lodge Service Technical is proud to be at the forefront of the AI revolution, empowering businesses with cutting-edge solutions that…
Callum Richings, from the Head Office Accounts Team, recently left us to spend time volunteering in Africa, working with a project called Charity Academy for the New Charity School & Sports Project which supports disadvantaged children through their love of sport, particularly football. In answer to his request for donations, Pete Thomas, our charity retail…
Great to have the opportunity to present at the CRA Retail Risk Conference & Exhibition yesterday, sharing current trends in Charity Retail Loss Prevention. We hope the Case Studies and examples were helpful when considering your own strategic approach and it was great to meet old friends and catch up on some of the challenges…
Venue: Champagne Suite & Terrace Novotel London West, One Shortlands, London, W6 8DR Date 20th April 2023 Lodge Service are proud to continue their longstanding support to the retail sector, showcasing our full range of solutions. At this years Retail Risk Conference our Head of Profit Protection Pete Thomas will be giving a presentation on…
Guidance on how to reduce loss through internal and external theft in charity retailing