What is the future of Retail? Recent stats would suggest we still very much value the physical shop experience. Footfall jumped up 9% last month fueled by the half term which is good to see. There is still huge untapped potential to pull more people in shops. A poor customer experience will give a negative…
Dealing with Customer Abuse Lodge Service Charity are pleased to announce the launch of their new training workshop ‘Dealing with Customer Abuse’ which aims to provide Shop Managers and Regional Teams with the tools to allow them to proactively approach difficult and potentially confrontational situations in the workplace. Delivered at client premises at times to…
Introducing………The Lodge Service Profit Protection Division Lodge Service was originally founded as a Test Purchasing company, for the purpose of investigating point of sale cash loss and under ringing by dishonest employees. Now incorporating Lodge Service Charity, the Lodge Service Profit Protection Division continues to provide cost-effective loss prevention solutions across a wide spectrum of…
Lodge Service Charity offer a wide range of technology and people based solutions to support our clients ‘customer insight’ needs. Our technology-based solutions provide you with comprehensive data on customer engagement through a comprehensive suite of remote monitoring tools. We use advanced video analytics and integrated AI platforms to identify key areas of opportunity, allowing…
Ensuring your CCTV is working when you need it most. Your CCTV installations protect your customers’ assets and property, but if they’re not functioning correctly, they could be leaving them at risk. By automatically checking the status of your customers’ CCTV systems 24/7, we can ensure they are operational, fit for purpose, compliant when they…
Location: Novotel London West One Shortlands London W6 8DR Date & Time: Thu, 20th April 2023, 10:00-12:30 The CRA will be running a series of morning sessions at the Retail Risk Conference in London on Thursday 20th April 2023. It will be looking at shop security, lone working and customer abuse. Featuring shop security with…
BRENT CROSS SHOPPING CENTRE Fri, 27 Jan 2023 Sat, 25 Feb 2023 CharitySuper.Mkt is the UK’s first ever shop space bringing multiple charities under one roof. This has brought the nation’s best charities together selling the incredible collection of quality, pre-loved fashion and accessories. It’s great to support such fantastic charities, which help contribute towards…
Lodge Service are market leaders in providing specialist security and loss prevention support to the charity retail sector, with a portfolio of over 40 clients operating over 2,500 shops nationwide The Lodge Service Charity division have hit the ground running in 2023, with the return of some old friends and the addition of some new…
Happy Christmas and New Year from the Lodge Service Charity Team! We hope you all have a great Christmas and New Year and look forward to working with you in 2023! #happychristmas #newyear2023 # #charity #team
Lodge Service strives to help Charities and other Retail businesses helping to provide support to help reduce the risk of fraud throughout the sector. The following information has been compiled and published by The Fraud Advisory Panel Please see below a link to the Fraud Advisory Panel latest ‘Charity Fraud Report 2022’. The Fraud Advisory…
Guidance on how to reduce loss through internal and external theft in charity retailing